Patient experience of primary care

Every year since 2007 the NHS in England asked patients what they think about their GP practice in a large national survey. The survey findings are intended to inform patients, healthcare professionals and planners about patients’ experience of the care provided by individual practices in England.

This National Institute for Health Research Highlight shares insights obtained from research using this general practice survey data. We share findings about what patients really think about their care, how this varies for different patient groups and how practices can act on patient feedback.

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